Why customer feedback may be the missing link in your customer service strategy
How do you obtain feedback from your customers? If you haven't done so already, it may be time to incorporate a process in which you can...
Do you have a referral system in place?
One of the best compliments a business owner can receive is a referral. I know some times it can be a bit uncomfortable to ask your...
If networking is not turning out the results you expected, try this method instead
Image Credit Ebony Magazine As much as we would love to rely solely on social media for all of our marketing needs, the truth of the...
9 steps to creating a Customer Service Training Program
An effective, successful training program takes a great deal of time, effort and investment however, the end result is totally worth the...
Relax, Rejuvenate, Learn: The Entrepreneur Retreat Guide
Wouldn’t it be great to be able to relax, rejuvenate, learn, connect and network with like-minded individuals for a couple of days? How...
Empowerment, Motivation, Innovation: The 3 must-haves in Company Culture
“Company Culture”: It references organizational beliefs, a set of principles, systems, processes and behaviors. We’ve heard the term...
Incorporating remote work may be a beneficial alternative to your business
Telecommuting is defined as The practice of working from home for a business and communicating through the use of a personal computer...
Why a good On boarding strategy matters to your business
An “Onboarding Process” is a process in which newly hired employees acquire the necessary training and knowledge regarding their...
Choose Wisely: Are you ready to hire?
Today's blog post will focus on growth. We’ll start from the beginning for those of you who are ready to hire your first employees....
Invest in yourself
Photo credit: Apega / WENN About 2 years ago, I came across an article written about Grammy Award-winning musician and producer Kasseem...
